Frequently Asked Questions (FAQ)
We’ve gathered the most common questions to help you plan your experience with ease.
💳Payments & Booking – Frequently Asked Questions
Immediately after completing your payment, you’ll receive a confirmation email with all the tour details. For tours with entrance tickets, digital tickets are sent within 24 hours.
We accept all major debit and credit cards, PayPal, Apple Pay, and Google Pay. All payments are securely processed through SSL encryption.
No, all our tours are fully digital. You’ll receive your tickets and confirmation via email — nothing is physically shipped.
Yes! You can book our tours from anywhere in the world. Everything is handled online.
No worries — just contact our support team via live chat, email, or WhatsApp. We’re available daily to assist you before and after your tour.
Yes, you can cancel up to 24 hours before the tour for a full refund. For modifications, contact us as early as possible and we’ll do our best to accommodate you.
Absolutely! In fact, we recommend booking early to guarantee availability — especially during weekends and holidays.
Most tours require a minimum of 2 people to operate. For private tours or large groups (over 10), please contact us for custom options and pricing.